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The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:

Building a resilient supply chain can maximize your asset uptime and efficiency. #Microsoft has the tools to help. Subscribe now to learn more.

The #COVID19 pandemic has impacted many companies as customers move to purchasing online and other new habits. Use these six steps by #Forbes to regain customers and maximize your asset uptime.

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

Around the world, AI is intensifying the race to identify, nurture, and transform customer prospects into long-term relationships. Microsoft Dynamics 365 leverages the power of Azure AI to unify your siloed customer data and extract valuable hidden insights for a more meaningful customer relationship. Check out this video to learn how you can do more with Dynamics 365!

Security and governance are important factors considered by Microsoft Power Apps. This tutorial illustrates how you can implement permissions in a custom app. Following the tutorial also shows you how to implement any custom connector in the Power Apps environment. Get started here: